Ascentis HR Review | TrustRadius

Use Cases and Deployment Scope

Used by our HR department to feed payroll.
Used by accounting to run reports.

Pros and Cons

Allows us to keep all employee info in one area--improves efficiency
Allows for dual authorization--HR inputs data and the Payroll department reviews
User-friendly

HR sends changes over to Payroll. You have to approve items for the same employee in the order received or the system breaks--would be good to have the system recognize timing.

Return on Investment

Definitely a positive over the prior company. Helps with communication and efficiency.

Other Software Used

Iconixx Sales, Avalara AvaTax, Certify

Support Rating

8

It can be hard to get a hold of someone--often have to leave a message. Once you get a hold of someone, they do a good job.

Exceptional Examples of Ascentis (discontinued) Support

I would not call the support exceptional.

Likelihood to Recommend

[It] Works great for a medium organization that has a lot of moving parts. I don't think it would be necessary for a small organization.