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AtTask is out project one-stop-shop
Updated August 19, 2015

AtTask is out project one-stop-shop

Susan Thacker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

AtTask is currently used across our business, we use it to log project and tasks, small work requests and log time against those tasks and requests. This tracks project progress and billable hours. We use it for both development and infrastructure projects and have custom forms set up for each to ensure it covers all areas.
  • Timesheets tailored for a particular groups or users.
  • Project progress and updates shared with the wider project team and collated into summary reports for Senior Management
  • Links with Outlook to streamline process to save time picking information from an email and inputting again into a request form. The plug in takes everything you need.
  • I would like to be able to convert "issues" into tasks and projects and the time logged against the issue should be sent across too. We bill from tasks and time against the issue should be included.
  • Better project communication and collaboration.
  • Project reporting without having to maintain many logs
  • Time-sheeting attached the project and not in another system
Simple user interface and easy to get started, as knowledge and adoption grows we have included more functions into our plan.
AtTask needed to work with all areas of our business, this works well.

Using Workfront

We have just signed for another year and are looking forward to the new features of Summmer14.

Workfront Support

Good on-line logging system and communication and personal account management where needed.
Team on the end of the logged calls are great and work quickly to resolve, when issues are not straight forward they are great and escalating to a higher level if required.
I have has a few sessions where we can connected on line to show them live what issues we are experiencing and this is great for solving things quickly and not sending a long chain of emails.

Workfront Reliability