Autoklose: Beats them all! Love this tool.
Updated September 03, 2021
Autoklose: Beats them all! Love this tool.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Autoklose
We utilize this tool to send out communications on behalf of our Sales Team.
Pros
- Comes from the user's email account.
- Comes from our server, not a third party server.
- Act MGR can view replies.
Cons
- The alias feature they are currently developing.
- The ability to organize the alias campaigns by email in addition to campaign.
- Would like to see automatic logging of emails to the user & manufacturer in Repfabric from Autoklose campaigns.
- We are still waiting for the alias feature to be ready to fully use the tool.
- At this time, we have only used for communication of price increases and news.
- We plan on sending out 1,500 emails per day once the alias feature is implemented.
We used this tool previously and it worked OK but did not integrate with Repfabric or provide the robust reporting as Autoklose.
Do you think Autoklose delivers good value for the price?
Yes
Are you happy with Autoklose's feature set?
Yes
Did Autoklose live up to sales and marketing promises?
Yes
Did implementation of Autoklose go as expected?
Yes
Would you buy Autoklose again?
Yes
Using Autoklose
3 - Marketing (2)
Data management
Data management
1 - A live person is very helpful.
- Communication
- Sales
- Getting the actual email opened and read
- Looking forward to being able to generate the reports via Repfabric from Autoklose campaigns.
- Most important to communicate on a regular basis.
- Possibly cold call selling.
Evaluating Autoklose and Competitors
Yes - Constant Contact
- Price
- Product Features
- Product Usability
The product features were the most important. Specifically the integration with Repfabric.
Can't really say. I think it went well start to finish.
Autoklose Implementation
- Implemented in-house
- No issues. Very easy to implement.
Autoklose Training
- Online training
- in-person training
- no training
No. Training was needed.
Configuring Autoklose
Take your time and read each option.
No - we have not done any customization to the interface
No - we have not done any custom code
Autoklose Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. Didn't know there was such a thing.
Using Autoklose
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The insights are nicely displayed.
- The replies are easy to view.
- The suggestions for spam words is effective.
- Switching users. Looking forward to the alias feature.
Autoklose Reliability
Integrating Autoklose
- Repfabric
I don't really know the depth of integration. It was seamless and handled by Autoklose.
- API (e.g. SOAP or REST)
Not that I know of. Our IT department handles this.
Can't really say. IT handled.
Relationship with VanillaSoft
We purchased 3 seats.
It helps to know how many emails you want to send out per day and to how many email contacts.
Upgrading Autoklose
Yes - In the process right now. Waiting for the alias feature release.
- The alias feature will solve all our problems with sending out emails on behalf of our sales team members.
- Alias feature. I hope this will be less complicated, more efficient, and have additional trackable data.
Comments
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