Automox - Set it and Forget IT
September 30, 2024

Automox - Set it and Forget IT

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automox

We use Automox for Windows and third party patch management as well as automation of some Windows support tasks. Automox has allowed us to configure the critical updates to install right away but also allowed us to schedule non-critical patches to install after a 14 day waiting period to make sure they didnt cause any issues for the early adopter of those patches.

Pros

  • Windows patch management
  • Third Party patch management
  • Automation - remote exe3cution
  • Hardware inventory
  • Software Inventory

Cons

  • Some remote exection scripts fails, and the logging detail could be iomproved
  • Worklet support is limited
  • Automox has had a posative impact on us with time savings
  • Automox has had a posative impact on us with increased efficiency with remote execution of scripts
After we started using Automox, we felt sure knowing that all of our devices software (both Windows and third party applications) were patched exactly when we wanted them to be patched, without exception. We have also saved a lot of time using oits remote execution capabillities.
It works well, and provides a single pane of glass to monitor all of its activities. I have not had many issues at all, with the exception of some scripts failing to complete, but that has more to do with the worklet code than Automox's capabilities.
Automox does a much better job patching than GoTo Resolve, because it supports a much larger list of third party products than GoTo Resolve.

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

Automox is well suited for organizations that need the ability to manage what patches are installed, and when they are installed. It is also good for organizations that want a tools that allows them to easily run remote scripts or take remote admin actions on a large number of devices.

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