Automated patch management tool
March 26, 2025

Automated patch management tool

Hasanka Wijesinghe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Automox

We use Automox for automated patch management by ensuring endpoint security across our organization. Also we use to addresses vulnerabilities by streamlining OS and software updates, reducing manual process and security risks. We have use Automox to manage Windows and Linux devices, enforcing compliance, and maintaining system integrity with minimal downtime through centralized and cloud-based automation.

Pros

  • Automated patch management
  • Cross-platform compatibility
  • Third-party software patching
  • Cloud architecture

Cons

  • Automox does not have built-in patch roll back feature. If Automox can provide built-in patch roll back feature, it will great help.
  • Role-base access control should be improved more granular access controls, such as restricting specific actions by user role, would improve security and delegation
  • Automox does not support for offline patching. This could be a limitation for air-gapped or highly restricted environment
  • Reduced IT labor costs and increased efficiency
  • Increased endpoint visibility and compliance
  • Reduce downtime for end users
After implementing the Automox, we could increase the patch compliance and security because before deploying the Automox we did not have a consistent patching process. Also we have manually track and deploy patches but after implementation we have more visibility. Beacuse of that our IT workload was reduced. Also, 80% decrease in unplanned downtime due to scheduled patching outside working hours.
Automox has centralized visibilty across all endpoints. Also Automox support realtime compliance tracking. Beacuse of that IT team can see which devices are patched, pending or at risk. Therefor it can increase issue detection and remediation. Also Automox support to remote patch deployment. Therefore IT team can push patches regardless of location.

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

We have a multi-OS enviroment. Automox supports Windows, Mac OS and Linux from a single dashboard. Therefor we can manage patching uniformly across all systems. Also Automox cloud architecture allows us to patch and manage any endpoint regardless of the location. Automox is less appropriate tool in patch rollback process. Beacuse Automox does not have in-built patch rollback feature.

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