Trusted MSP solution
February 07, 2022

Trusted MSP solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Auvik

Auvik allows our MSP to get alerts on our customer's networks in real-time. This allows us to be ahead of problems that may arise during and after business hours. Auvik also helps us out by backing up switch configurations, firewall configurations, and disk failures if the device supports SNMP and SSH.
  • Quick Support
  • Multi Tennant
  • Knowledge base
  • Alert/Log History
  • VMWare alerting
  • Switch Backups
  • Network mapping
  • Auvik has helped us discover improper network configurations during a discovery.
  • Auvik has helped us discover bad disks/power supplies during a discovery.
Auvik doesn't compare to anything else with its ability to map out a visual map-out network.

Do you think Auvik delivers good value for the price?


Are you happy with Auvik's feature set?


Did Auvik live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Auvik go as expected?


Would you buy Auvik again?


Auvik has helped us discover switches in a network that no one remembered existed. Auvik creates and updates the network map which is helpful when multiple vendors are working on one single customer. I wish Auvik had the ability to run in offline environments that don't have internet access.

Auvik Feature Ratings

Automated network device discovery
Network monitoring
Network mapping
Wireless infrastructure monitoring
Hardware health monitoring

Auvik Support

Auvik support is usually available when I need it.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
Quick Initial Response
I'm not sure if we have premium support or not.