Item: Auvik
Rating: 10
Author: Justin Weatherly

Use Cases and Deployment Scope

We use Auvik to manage and monitor our client environments as an MSP. Auvik allows us quickly receive alerts for any items that should be addressed promptly. It will enable our technical staff to identify and remediate any issues that may arise.

Pros and Cons

Device alerting and self healing/remediation.
Drill down into network issues.
Assists with new customer onboardings by helping identify all online devices.

More robust sys logging
Scheduled network device config backups

Most Important Features

Monitoring
Alerting
Integrations

Return on Investment

It helps us drive revenue by efficiently resolving complex issues.
Wow the customer but proactively resolving network/infrastructure issues

Alternatives Considered

SolarWinds Network Device Monitor

It is much more intuitive. Auvik feels like it has been built for a multi-tenant environment.

Key Insights

Do you think Auvik delivers good value for the price?

Yes

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

Yes

Did implementation of Auvik go as expected?

Yes

Would you buy Auvik again?

Yes

Other Software Used

IT Glue, Nerdio, Datto Cloud Continuity

Likelihood to Recommend

We recently suffered several days of power outages in our city. Auvik helped us prioritize the clients that needed support immediately if they were not entirely down due to power outages. We received several hundred alerts in a short amount of time, and Auvik helped us remediate quickly while keeping response times low.

Discover yourself; use Auvik!

Overall Satisfaction with Auvik