positive
February 17, 2022

positive

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Auvik

we use it to actively monitor all network items, remote into web GUI-enabled devices, and have a literal view of the entire network. the business problem that Auvik addresses are the ability to view the entire network at a glance, having all the items interactive, and being able to show the client all of these items is a big part of having a great, open relationship with our clients.

Pros

  • The interactive SNMP map that is automatically made
  • The support through live chat is quick and to the point
  • The fact that you can proxy in to all web GUI's is incredibly handy.

Cons

  • I can't think of any areas needing improving.
  • Positive in the way I and my other technicians can diagnose and interact with network devices.
  • Negative as it does take a long time to train individuals with the learning curve.
Auvik seems to do more things automatically much better and easier than all other options. the pricing is a little steep but considering that Auvik also automatically backs up configurations of network devices that made the decision easy and we went with Auvik.

Do you think Auvik delivers good value for the price?

Yes

Are you happy with Auvik's feature set?

Yes

Did Auvik live up to sales and marketing promises?

Yes

Did implementation of Auvik go as expected?

Yes

Would you buy Auvik again?

Yes

it is well suited when an environment has both a higher-end firewall as well as an onsite server. all other items like a managed switch, AP's, etc. are just gravy on top when you can automatically backup said devices. it is less appropriate on simple networks that have no SNMP monitoring or just a basic router and only workstations - no added benefits really.

Auvik Feature Ratings

Automated network device discovery
9
Network monitoring
10
Baseline threshold calculation
7
Alerts
10
Network capacity planning
9
Packet capture analysis
Not Rated
Network mapping
8
Customizable reports
8
Wireless infrastructure monitoring
7
Hardware health monitoring
Not Rated

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