#PositiveOnly
Overall Satisfaction with Avalara
We use AvaTax and the Returns portion of Avalara. It is used across the finance and accounting department.
Pros
- Customer Service -- you get a case number right away and they do everything they can to help you.
- Their website is very user-friendly.
- They have the best conferences.
Cons
- I can't think of any of the top of my head.
- A huge time saver. You can get all your sales taxes done within a couple of hours.
- Has helped streamlines our processes and made balancing easier.
- EBS
We tested the integration with EBS for a month and it worked well. It's now fully integrated. They provided a test database to help with integration, and it was great.
We use the returns portion of Avalara as well. It makes balancing the taxes very easy with our ERP system.
Comments
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