Item: Avalara
Rating: 10
Author: Maria Crews

Overall Satisfaction with Avalara

Use Cases and Deployment Scope

Avalara is being used to capture our sales tax that we charge to our customers for our company. It also files some tax returns to various states monthly, quarterly and yearly on our behalf. We are also currently using the CertCapture modules for our customers for reselling purposes to make sure we monitor them wisely and timely.

Pros and Cons

Pros

Capture sales tax charges to taxable customers per sales/invoice.
File sales tax return periodically.
Maintains customer sellers certificate.

Cons

To be able to assist in Canadian tax return filing.
VDAs.

Implementation Rating

Systems Integrated With

SAP ERP

Usability

We are still not one hundred percent confident with the implementation, since our management is trying to look for some alternative.

Additional Capabilities

We were only interested in the above services right now.

Alternatives Considered

none

Likelihood to Recommend

Tadano America Corporation has been using AvaTax for a while, so our historical data is there for us to go back and access in the situation where the company will be audited in the near future. As for scenarios where Avalara is less appropriate, it will be in assisting our company in filing our Canadian tax return.

Avalara Feature Ratings

Comments

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Bobby Sands
(Vendor Representative) commented 6 years ago
Maria, thank you for taking the time to share your experience using Avalara. We work hard to deliver our customers a reliable and easy-to-use solution, so we would appreciate an opportunity to learn more about your experience and improvements you'd like to see. If you’re open to a conversation, please contact customercare@avalara.com.

MaLuz

Modules Used