Avalara Simplifies Your Entire Sales Tax Experience
May 11, 2019

Avalara Simplifies Your Entire Sales Tax Experience

Kalen Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

Our company manufactures and distributes industrial lubricants in several states. We have 6 locations in 4 different states. Our sales and use tax process was tedious and time-consuming. Previously, we were manually updating sales tax rates in our ERP system and preparing our own returns, which involved lots of spreadsheets and took several days to file and complete. Avalara has improved our process with accurate tax rates and simplified our reporting process. It takes me less than 2 days to reconcile and approve all of our returns.
  • Avalara updates tax rates timely and accurately.
  • It will flag a transaction if you are using the incorrect exemption reason for various states.
  • The system breaks down the exact rates and amounts for each line item on the invoice.
  • Simplify the integration for certain ERP systems.
  • CertCapture often lags.
  • Simplified our process.
  • Notifies us of tax changes.
  • Provides useful tools for compliance.
We use Chempax, which is a very outdated system. We had to work with Chempax to create a lot of customized features to complete the integration.
  • Chempax
Very complicated. I don't recommend Chempax.
Avalara has reduced the complexity of our sales and use tax reporting, and greatly improved the accuracy of our returns.
We have benefited from the certificate management and return filing.
I have no reference to answer this question.
We sell to several gas patch and well site locations that don't have a physical address. Avalara is able to use the GPS coordinates for these locations to accurately calculate sales tax.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Tax Exemption Processing
Tax Document Management
Complex Tax Scenario Management