Great peace of mind that returns and certificates will be file and managed correctly.
November 17, 2020
Great peace of mind that returns and certificates will be file and managed correctly.
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- CertCapture
Overall Satisfaction with Avalara
We use AvaTax and CertCapture by Avalara in our whole organization with great success. We have economic nexus in most states and drop ship about 50% of our products accross the USA.
- Easy understanding of both AvaTax and Certcapture programs
- Great support structure
- Always keeping up the changes
- CertCapture program have a few issues which slows down our sales department at times
- Amount of transactions would have been a nightmare to handle in-house
- The different jurisdiction tax rate management is complex and give us peace of mind to be handled through AvaTax
- Exemption Certificate management would have definitely need another person to handle-Monetary savings both Sales and Use and Exemption Management.
- Epicor - Profit 21
Not difficult at all. Was very a seamless process.
- Avalara Returns
- CertCapture
By using Avalara to do our returns and manage our Exemption Certificates benefits us by utilizing less manpower and giving us a great peace of mind by know that it will be done correct and if we have questions or concerns that Avalara Support will be able to help.