Item: Avalara
Rating: 10
Author: Dennison Stewart

Use Cases and Deployment Scope

We have utilized the Avalara product integrated with our sales quotation and financial suite and has been a flawless and transparent operation.

Pros and Cons

Tax calculation is instantaneous and accurate everytime
Monthly submissions of SSL and individual states is easy to navigate and approve
Support is quick and reliable

Documentation and self service help could be easier to search and navigate

Key Insights

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Return on Investment

Reviewing time vs cost, Avalara direct pricing is a net positive on our bottom line.

Systems Integrated With

ConnectWise
QuickBooks
QuoteWerks

Any difficulties we had were easily remedied.

Usability

In more than 4 years of use, we have not had any downtimes or issues with the integration, application, or reporting. Renewal process and analysis is comprehensive and cost-effective

Additional Capabilities

Avalara Returns
CertCapture

Avalara Returns and CertCapture allow us to have accurate and effective management of our interstate tax needs.

Likelihood to Recommend

Avalara is perfectly suited for EComm, IT MSP, and service and support companies.

Avalara is a breeze

Modules Used

Overall Satisfaction with Avalara