Let Avalara take the stress out of sales tax
April 21, 2022

Let Avalara take the stress out of sales tax

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

We ship products to all 50 states and Avalara products have been game-changers for keeping track of sales tax, filing returns on our behalf, storing exemption certificates, and determining nexus.
  • Track nexus status.
  • File SST returns.
  • Store exemption certificates.
  • Implementation - did not have much help in setting up.
  • Flow of website - format changes often.

Do you think Avalara delivers good value for the price?

Not sure

Are you happy with Avalara's feature set?


Did Avalara live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Avalara go as expected?


Would you buy Avalara again?


  • Huge positive impact on filing tax returns - saves our accounting department so much time.
  • Implementation took longer than expected.
  • Avalara offers frequent FREE webinars with tax experts which has helped our understanding of tax compliance so much.
  • Infor Visual ERP
Integration was a breeze with the help of Synergy.
The format of the website tends to change frequently - which leads to some confusion. The website tends to crash often, but only briefly.
  • Avalara Returns
  • CertCapture
Avalara Returns make life a breeze. We have CertCapture but it is very clunky to try to navigate.
Avalara is great once it's set up and functioning. It's very helpful in tracking sales and tax, as well as nexus status. Getting set up was a huge task that could have been guided a little better to make the process less frustrating.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management
Tax Exemption Processing
Tax Document Management
Complex Tax Scenario Management
Not Rated