Overall Satisfaction with Avalara
Avalara provides a complete solution for our application, collection, and payment of Sales and Use Tax. Avalara's services negate the need for specialized staff to continually research changes in Tax law for individual States.
- Compliance with changing regulations.
- Filing of individual returns.
- Application of specific tax rates based on location.
- Additional sources for tax determination based on product and use.
- Notifications of changes in rates and rulings from states.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
- No excessive staff need to remain compliant.
- Easily takes hours off of filing individual returns.
- Minimizes the need for excessive research.
- Zuora billing platform.
This was already in place with Zuora. Thus integration was no issue.
- Avalara Returns
- Professional Services (nexus studies, registrations, backfiling, etc.)
We did a Nexus study when we started and were somewhat pleased with the level of information provided; however, we would have preferred more direct determinations in some cases. Returns are great!
Have not used other services....only in-house compliance.