Great Product and Service.
October 27, 2022

Great Product and Service.

Kurt Toliver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

Avalara provides a complete solution for our application, collection, and payment of Sales and Use Tax. Avalara's services negate the need for specialized staff to continually research changes in Tax law for individual States.
  • Compliance with changing regulations.
  • Filing of individual returns.
  • Application of specific tax rates based on location.
  • Additional sources for tax determination based on product and use.
  • Notifications of changes in rates and rulings from states.

Do you think Avalara delivers good value for the price?


Are you happy with Avalara's feature set?


Did Avalara live up to sales and marketing promises?


Did implementation of Avalara go as expected?


Would you buy Avalara again?


  • No excessive staff need to remain compliant.
  • Easily takes hours off of filing individual returns.
  • Minimizes the need for excessive research.
  • Zuora billing platform.
This was already in place with Zuora. Thus integration was no issue.
The portal is easy to navigate, with great reporting options.
  • Avalara Returns
  • Professional Services (nexus studies, registrations, backfiling, etc.)
We did a Nexus study when we started and were somewhat pleased with the level of information provided; however, we would have preferred more direct determinations in some cases. Returns are great!
Have not used other services....only in-house compliance.
I can only judge based on my use case, which is an online business. It works very well in applying the correct rate as well as reporting and filing returns.

Avalara Feature Ratings

Sales and Use Taxes
VAT / GST Taxes
Geolocation for Tax Assessment
3rd-Party Software Integrations
Tax Data Reporting
Compliance Administration Management