Item: Avalara
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We have considered using them to submit our returns for us as we are continuously growing. We learned more about sales tax reporting through Avalara and Avatax.

Pros and Cons

Sales Tax
Nexus alert
Customer service

Use tax
Explaining nexus
Providing information about sales tax nexus for states without paying for a full analysis

Key Insights

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Return on Investment

It has made it more accurate

Systems Integrated With

Netsuite

It was easy

Usability

It was easy to start using and the account reps were good to work with

Additional Capabilities

Professional Services (nexus studies, registrations, backfiling, etc.)

We actually don't use any of the above but have considered using the Avalara returns.

Alternatives Considered

N/A

Likelihood to Recommend

Avalara is great if you have NetSuite and want your sales tax data tracked well. The use tax with NetSuite doesn't work as well as the sales tax, you have to click certain settings to just always track certain vendors. It would be great if it could somehow scan details to determine if use tax is necessary or not.

Great!

Modules Used

Overall Satisfaction with Avalara