Sales and Use Help.
November 02, 2025
Sales and Use Help.
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
Overall Satisfaction with Avalara
In our company, we have a diverse set of products and services with complicated taxability. It would be a full-time job to assign the proper tax codes to each item or service and remit to each state. Avalara makes this process very simple and reduces the time spent each month to an hour or two instead of a week spent manually calculating.
Pros
- Remitting the proper tax to the correct cities, counties, and states.
- Suggesting the proper tax codes for products.
- Responds promptly to address any issues that arise.
Cons
- More diversity when it comes to products in taxability section.
- Explanation of various reports and why they are useful.
- Explanation of all categories that come with the subscription package.
- Avalara changed our time spent on monthly sales and use calculations from 20 hours to 1 and month.
- Avalara saved our company over $100,000 after seeing an issue on a report that would not have been caught if done manually.
- Nexus map is a great visual reminder of issues at hand.
- SAP R3
We reached out to DME to help with integrating.
Avalara Returns.
CertCapture
CertCapture
Using these services has saved our staff many hours of calculations and manual uploads.
Our company spent over a year researching competitors, and Avalara was an obvious standout choice.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
Comments
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