Avalara is a Game-Changer for Automated Tax Solutions
November 03, 2025

Avalara is a Game-Changer for Automated Tax Solutions

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns
  • CertCapture

Overall Satisfaction with Avalara

We use Avalara for all our monthly sales tax filing. We reconcile our sales tax and sales using Avalara reports. Avalara helps us keep sales tax as efficient and accurate as possible, maintaining around 40+ sales tax returns for us each month. We also use the exemption certificate management. This helps us in maintaining exemptions certificates for invoicing. Having an API that communicates with Avalara helps in reducing invoice processing times and creates more accurate sales tax charges to customers.

Pros

  • Sales Tax Knowledge
  • Customer Service
  • Exemption Certificate Management
  • Hosted Seminar/Webinars

Cons

  • More informative User Guides for Self help
  • More Sales Tax Topic Seminars/Webinars by state.
  • The Value Avalara provides in time is priceless.
  • Invoices is fully integrated with our ERP software Infor-Visual.
There are a few things that are a little more difficult to use, such as getting returns set up properly and using the manual uploading process. However, over all Avalara is easy to use and navigate.
We not only use Avalara for tax calculations, but we also use the managed return filing and exemption certificate management. We are currently looking into adding some of the professional services such as the 1099 and W-2 platform, as well as the licenses management platform. These all have a positive impact to our organization as it provides improvements to accuracy and efficiency in a complicated compliance issue for most business.

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Avalara go as expected?

I wasn't involved with the implementation phase

Would you buy Avalara again?

Yes

Avalara's best use is monthly sales tax prep. The ease of use with an API to process and charge sales tax makes not only the sales tax prep quick and easy but also helps in accurate and timely invoicing.

I think Avalara's help with tax notices and issues with individual states can sometimes be hard to deal with.

Avalara Feature Ratings

Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
9
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
9

Comments

  • Celina Romera | TrustRadius Reviewer
    Thanks for the review! Sounds like Avalara is playing a key role on your team and we're happy to be part of the lineup. We appreciate you sharing your experience with us.

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