pros and cons: Avaya OneCloud UCaaS
May 02, 2021
pros and cons: Avaya OneCloud UCaaS
Score 4 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya UCaaS
We have been using Avaya OneCloud UCaaS across the whole organization since March 2020 because we needed a tool to communicate remotely and reliably in consequence of the quarantine. Since we were a fully [in person] organization, we didn't use to have any experience, knowledge or need for these communication channels.
- Convenience.
- Reliability.
- Not so popular.
- Log in is a bit tedious.
- Audio could improve a lot.
- Thematic rooms.
- Stand by rooms.
- We ended up working on different platforms.
Do you think Avaya UCaaS delivers good value for the price?
Yes
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
No
Did implementation of Avaya UCaaS go as expected?
No
Would you buy Avaya UCaaS again?
No