Item: Avaya UCaaS
Rating: 2
Author: Juan Lapetini

Use Cases and Deployment Scope

We decided to use Avaya OneCloud UCaaS for our virtual meetings across the organization and found two issues: users required multiple authorizations to enter and then in many cases delayed the start of the meeting.

Pros and Cons

It has an interesting design
The group rooms are very interesting

Agile authentication
Possibility to adapt according to the connection speed of the users

Support Rating

It's a good piece of equipment, although they may have to deal with the limitations of the tool. Sometimes such limitations are not good for doing business

Key Insights

Do you think Avaya UCaaS delivers good value for the price?

Are you happy with Avaya UCaaS's feature set?

Did Avaya UCaaS live up to sales and marketing promises?

Did implementation of Avaya UCaaS go as expected?

I wasn't involved with the implementation phase

Would you buy Avaya UCaaS again?

Likelihood to Recommend

It is more suitable for meetings of two people.

It is less suitable for meetings of three or more.

When there are more than three people and one is outside the team, the latter has problems entering.

It's not what I expected--what a shame

Overall Satisfaction with Avaya OneCloud UCaaS