Avaya Spaces is amazing for scheduling and meeting online.
May 02, 2021

Avaya Spaces is amazing for scheduling and meeting online.

Bruno Carvalho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Avaya OneCloud UCaaS

We knew about the Avaya Spaces solution just before the coronavirus pandemic started. We were looking for a high quality cloud video conferencing solution. We started using Spaces for the summer three-month trial. We liked it a lot and purchased a package with many licenses for more than a year. The solution allowed the majority of employees to work in the home office and to be able to communicate by video whenever necessary. The solution is being used by everyone in our office to hold online meetings, events and presentations.
  • There is no need to install any software.
  • Unlimited cloud video recording.
  • Friendly graphical interface.
  • High image resolution during meetings.
  • Screen sharing for presentations.
  • The tool does not yet have the possibility to create a waiting room for guests.
  • The price is expensive for the power license.
  • The Spaces platform is in the cloud and saves space in our datacenter.
  • Travel reduction.
As the main technology resources, the tool focuses on videoconferences, virtual meetings with more than 200 participants and chat. We even use it to do events and webinar with guests. Spaces gives you the possibility to change participants, share screens and even remove them from the session.
The support is good. Avaya is one of the largest companies in this area of ​​unified communications. Support can be activated by phone and email. Our team has already triggered a few times and from what they told me everything was normal and fast. The price is a little expensive but I believe it is worth buying together for more security.
Everyone in the company uses integration with corporate email. I schedule using e-mail and inside the Spaces tool. Both ways work well. The advantage is that in email it saves time and we also receive alerts when it starts.

Do you think Avaya OneCloud UCaaS delivers good value for the price?

Yes

Are you happy with Avaya OneCloud UCaaS's feature set?

Yes

Did Avaya OneCloud UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya OneCloud UCaaS go as expected?

Yes

Would you buy Avaya OneCloud UCaaS again?

Yes

I recommend Avaya Spaces for all companies. Meetings today can be virtual rather than face-to-face. The reduction in expenses with travel and airline tickets is very large. It is necessary to update and use what technology has to offer us. Avaya is all in the cloud, has simple management and easy to add and invite new users.