Item: Avaya UCaaS
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Need to use an online collaboration platform for collaboration. The platform allowed me to join the conference using both audio and video. I was able to share content, files, documents with everyone in the collaboration. I was also able to use 1:1 audio and video sessions with a party. The feature to record the meetings and store them in the Library is quite useful.

Pros and Cons

Ability to collaborate over voice and video
Share documents
Screen share

Screen control

Return on Investment

Easy platform for collaboration

Support Rating

I did not have to call customer support as of now.

Key Insights

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Avaya UCaaS go as expected?

I wasn't involved with the implementation phase

Would you buy Avaya UCaaS again?

Yes

Online collaboration tool for text, audio and video channels

Overall Satisfaction with Avaya OneCloud UCaaS