Customer Service is Key
July 23, 2025

Customer Service is Key

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

AVI-SPL is our go to provider for our projection needs. I work at a mid-size church with several different worship spaces across two different campuses. Each room has unique characteristics and unique needs. [...] has been able to provide us with great projection solutions to help us overcome challenges such as excessive ambient lighting, long throw distance, as well as challenging ceiling mount questions. I'm thankful to have a real human being to talk to, as opposed to only a website to navigate.

Pros

  • Customer Service
  • Unique solutions
  • Cost-effectiveness for our industry

Cons

  • follow up after the sale
  • Our community is more engaged in worship due to the clarity and readbility of the projection screen

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

While they formerly went by the moniker of "ProjectorPeople", AVI-SPL is well-suited for those applications where being able to talk through a scenario with a trusted professional would be helpful. If you're simply looking for a piece of technology off the shelf, they can help too. The personal service is what sold me.

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