AVI-SPL provides competitive pricing and great knowledge
November 25, 2025

AVI-SPL provides competitive pricing and great knowledge

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

We use AVI-SPL as one of our main suppliers for all of our AV equipment across all projects large and small. They are incredibly fast to respond and assist us with any questions we have about products. They have been incredibly fast to fix any issues with order or mistakes on our end or theirs and have always taken care of us as customers.

Pros

  • Very fast to respond to RFQs
  • Incredibly competitive on pricing.
  • Knowledgeable if I have questions on something I am not sure exists, always finds an answer quickly or gets me in contact with someone how is very knowledgeable.

Cons

  • Understanding where things can be between our POs and AVI-SPL's PO to the manufacturer can be messy at times
  • It is hard to understand which items will be very fast to get a quote or will take longer.
  • Sometimes they don't have access to certain brands or for some reason do not get specialized pricing from certain vendors so they cannot be competitive.
  • They are consistently lowest on pricing 90% of the time.
  • They make is easier to get everything from a single source rather than having to find multiple different vendors
  • A single supplier means we have a single point of contact for tracking.
We have used their support when we have a warranty replacement or broken item arrived. They have been incredibly fast to get an advanced replacement on the way before we have even shipped out the broken item. This has been helpful to keep projects rolling and not slow down our install timeline.
We have had AVI-SPL introduce us to Neat, Neat has now become one of our great manufacturers and we have done very large deployments of their product. We had known a little bit about the company but AVI-SPL had already had close training on Neat and was able to get us contacts very quickly.

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

In our use case AVI-SPL is great because they have so many varied manufacturers they sell and they are able to use them as a one stop shop for all of our needs/ We have occasionally had them bid out contract installation jobs but since our organization typically just bids the labor it has not usually worked out.

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