Awardco is Great
October 21, 2025

Awardco is Great

Gary Fleenor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Awardco

We use Awardco to give immediate feedback to colleagues both peer to peer, management to his or her team, and even team members to his or her manager. Recognition can be done by anyone is the organization and can have a cash component or none. We often use it for special events to give larger awards out at the discretion of senior leadership as well. It has been well received by our staff and is very heavily used.

Pros

  • Customer Service
  • Uptime
  • Education
  • Technology

Cons

  • Budgeting can be tricky
  • More options for background pictures
  • Automated our recognition process
  • Retention remains steady
  • Turnover is going down.
It is very intuitive and can be used by everyone in the organization. As a system administrator I can easily made modifications and adjust budgets as needed.

Do you think Awardco delivers good value for the price?

Yes

Are you happy with Awardco's feature set?

Yes

Did Awardco live up to sales and marketing promises?

Yes

Did implementation of Awardco go as expected?

Yes

Would you buy Awardco again?

Yes

Perfect for a company that values peer to peer recognition and encourages management to recognize desired behaviors and outcomes. Great for everyday use and for milestones such as birthdays, anniversaries, promotions, etc. We have used it at award banquets as door prizes, Christmas parties as awards for contests, and at discipline specific training events for exceptional participation activities.

Using Awardco

700 - Awardco is used by all employees across the organization in all disciplines.
2 - A basic knowledge of how to use cloud based software applications. The knowledge of how to manage the budgets is key. Also, having a good IT person that can assist with the data feed is essential.
  • Employee engagement
  • Strengthening our culture
  • Encouraging desired behaviors and outcomes
  • Door prizes at events
  • Peer to peer recognition
  • Birthdays, anniversaries, etc.
  • Bonuses
  • Various ad hoc situations
Excellent product, easy to implement and use, solid customer service, employees love it.

Evaluating Awardco and Competitors

Yes - We replaced an in house product that was outdated and needed to be automated.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
It was really important that the product have an intuitive user interface and be easy to use. Also, being able to easily integrate with our current systems was very important.
We looked at several product but Awardco meet all of our requirements and was an easy selection to make.

Awardco Implementation

It was very in depth and easy to understand. There was a dedicated person that was assigned to our account and that made it easier to move forward. The process was very easy to follow.
  • Implemented in-house
Yes - I don't recall the specifics but the process was structured and easy to follow. It was very logically planned.
Change management was minimal
  • there were not any

Awardco Training

  • Online Training
We had a dedicated person and he went over everything we needed to know on how to operate the system. Lots of examples and test environment was used.

Configuring Awardco

I think it is just right, you can get carried away if not careful.
Don't overthink it. The main purpose is simply to engage in the recognition process.
Some - we have done small customizations to the interface - We just wanted to "make it ours" and have some of our company culture represented.
No - we have not done any custom code
Very easy and lots of options.

Awardco Support

They are very responsive to support requests and are very good about problem solving quickly. Most of it its done via chat now but that is usually all it takes. it gets escalated if not solved. Overall, I am very satisfied with the service provided.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, not necessary.
Early on I had issues with the budgeting process and I was getting frustrated about how it was being addressed. But after a while I realized the main cause of the misunderstanding with the assistance of the Awardco Support Team and it has no longer been an issue.

Using Awardco

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Empolyee recognition
  • Data feed
  • Customization
  • n/a
Yes, but I don't use it

Awardco Reliability

This product was deployed across our entire organization from the start and replaced an old manual process.
Never an issue.
We have not experienced any performance issues.

Integrating Awardco

We only had to integrate with one system and that was done without any difficulty.
Simple data feed and it was not difficult.
  • n/a
  • File import/export
Awardco has experience with many platform integrations.

Relationship with Awardco

Because they are great to work with.
They are there when you need them and check in just the right amount.
Just a basic agreement.
No, it was a basic standard agreement with straightforward terms.
no.

Upgrading Awardco

Comments

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