BambooHR makes HR administration mostly painless.
January 15, 2020

BambooHR makes HR administration mostly painless.

Zack Uzzle, ITIL, ATD Master Trainer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BambooHR

We use BambooHR as our human resource information system for the entire company. It serves as a home base for all of our employee information as well as a document repository for HR-related content. We use the Trax payroll integration for payroll administration and the BambooHR API to integrate with our LCMS (Lessonly). We also use the performance review and goals functions.
  • Organization directory / chart
  • Performance reviews
  • The reporting function is cumbersome and doesn't allow for much flexibility in terms of role permissions.
  • The file viewer window is pretty small, much easier to download the file for offline viewing.
  • BambooHR has made the process of human resource capital management streamlined and easy for the most part.
  • The ability to integrate with other core systems saves us lots of time.
The few times I've needed support from BambooHR have been uneventful. Support provided the information I needed, but the experience was nothing to write home about. Their knowledge base and videos make it pretty simple to find the answers you need, and their phone agents are friendly enough.

Do you think BambooHR delivers good value for the price?

Yes

Are you happy with BambooHR's feature set?

Yes

Did BambooHR live up to sales and marketing promises?

Yes

Did implementation of BambooHR go as expected?

Yes

Would you buy BambooHR again?

Yes

  • BambooHR does well in cataloging and managing employee information. From the user side, the UI / UX is polished and user-friendly. The tab structure makes it easy to find the information you're looking for, and the ability to integrate with other HR-related platforms is excellent.
  • From the admin side, my only gripes are the reporting function being a little difficult to get only the information you want, but it is possible with the proper know-how.

BambooHR Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
8
Tracking of all physical assets
Not Rated
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
8
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
2
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
3
Performance tracking
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated