Great appearance, but diminishing returns for growing companies
November 14, 2019

Great appearance, but diminishing returns for growing companies

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with BambooHR®

We utilize BambooHR as our primary HRIS across our entire company, which spans nationwide and across multiple countries. BambooHR handles our on-boarding, record keeping, PTO tracking, and off-boarding. Additionally, we use BambooHR to retrieve signatures from employees when we roll out new policies or procedures and store these documents in personnel files.

Pros

  • BambooHR has a slick interface.
  • Great social features such as automatically announcing new hires to the organization.
  • On-boarding and off-boarding checklists make organizing tasks a breeze.

Cons

  • Basic data set with few dynamic fields (i.e., it's difficult to build complex data).
  • Limited payroll integrations (no integration with ADP).
  • Integrated solutions (such as performance reviews) aren't nearly as robust as you'll find elsewhere.
  • BambooHR is a useful tool to help build camaraderie and culture through automated announcements for new hires.
  • The system saves time with simple automation tools such as signature retrieval.
  • BambooHR has diminishing returns for organizations that are growing and more complex.
We don't have a dedicated account representative with BambooHR that we can trust to know our company and help us implement meaningful changes. Instead, what we get is a built-in chat and ticketing system that we can use to reach out for support at any time. The simplicity here matches the overall simplicity of the system, so it does work to the effect that we get quick responses that answer our questions.
Other tools with a more unified platform (including a more mature payroll solution) have been much more robust in terms of their data and reporting capabilities. BambooHR, however, has the edge on having a flashier look that may be more appealing to some up-and-coming organizations. All in all, BambooHR's data and feature set is more simple but more limited than other platforms I've used.

Do you think BambooHR® delivers good value for the price?

Yes

Are you happy with BambooHR®'s feature set?

No

Did BambooHR® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BambooHR® go as expected?

I wasn't involved with the implementation phase

Would you buy BambooHR® again?

Yes

BambooHR is well suited for smaller companies that require a system of record that looks great and introduces some basic automation. Companies may begin to experience some growing pains with BambooHR as their company grows, and complexities are introduced that the system won't readily be able to handle.

BambooHR® Feature Ratings

6.6
Employee demographic data
7
Employment history
6
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
3
4.0
Support for external payroll vendors
4
Leave and Attendance Management ()
Not Rated
7.3
Update personal information
7
View job history
7
View company policy documentation
8
Employee recognition
7
6.0
Tracking of all physical assets
6
6.5
Report builder
6
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
5.6
Performance plans
6
Performance improvement plans
5
Review status tracking
5
Review reminders
6
Multiple review frequency
6
Succession Planning ()
Not Rated
7.5
New hire portal
8
Manager tracking tools
7
6.0
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
6.0
Job Requisition Management
6
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
6
Applicant Tracking
6
Notifications and Alerts
6

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