BambooHR - a welcomed transition!
June 11, 2024

BambooHR - a welcomed transition!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

TraxPayroll (legacy)

Overall Satisfaction with BambooHR®

We use BambooHR for ATS, Onboarding, Documents, Notes, and Files and will start using the Payroll, Timekeeping, and Benefits tabs effective 07/01/2024. We're excited to transfer to a user-friendly system and have just 1 HRIS system to help reduce redundancies. The Help feature is nice and efficient, and the representatives are always fast, nice, and courteous. Our employees like using BambooHR the most out of all our HRIS systems (we've had 5 in the last three years).

Pros

  • Customer service.
  • Custom features.
  • Implementation Support.

Cons

  • Payroll
  • FMLA calculator that keeps running tab on remaining FML hours remaining or hours used.
  • Improved onboarding, reducing the in-person forms time used for new hire forms and processing by 70%.
Large buttons, easy design, user-friendly for all levels of staff, easy help button with instant assistance, training videos available, and short videos easy for people to watch to assist—saving the HR professional time to train how to use the system.
It made completing the EEO-1 reporting a breeze and a quick process! I was pleasantly surprised how, once we entered all the available information, it created the report that we needed, and it was accurate the first time! I was impressed beyond measure. Through the files, we can check to see which employees have completed forms and who we still need from. The reports feature is a game-changer!

Do you think BambooHR® delivers good value for the price?

Yes

Are you happy with BambooHR®'s feature set?

Yes

Did BambooHR® live up to sales and marketing promises?

Yes

Did implementation of BambooHR® go as expected?

No

Would you buy BambooHR® again?

Yes

The bamboo help feature is very reliable and efficient and has a first-time resolution for any error or question I've ever had. Having that trustworthy and dependable feature available for a fast-paced HR professional is great. The site is extremely user-friendly and easy to navigate. BambooHR is less appropriate for FMLA/ADA tracking hours used or balance remaining. We have the option to record it within the timekeeping system for visibility, but to date, the last time we used Bamboo timekeeping, I had to maintain a separate spreadsheet to track FML hours used - this could lead to human error with calculations and not efficient the entire process can't be managed within BambooHR.

BambooHR® Feature Ratings

8.3
Employee demographic data
10
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
5
Payroll Management ()
Not Rated
9.3
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
9
10.0
Update personal information
10
View job history
10
View company policy documentation
10
9.0
Tracking of all physical assets
9
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
Not Rated
Manager tracking tools
10
Performance and Goals ()
Not Rated
9.6
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
7
Applicant Tracking
10
Notifications and Alerts
10

Comments

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