Overall Satisfaction with Bandwidth
Bandwidth is used by the whole organization for number ordering, toll-free services, call routing, etc. We moved to Bandwidth in a decision for cost savings as being a CLEC can be very costly when considering interconnection charges, trunk charges, etc.
- Help/support documents (Learning Lab).
- Constant webinars provided for process improvement.
- Included in development calls to better the system.
- Order automation.
- Competitive pricing and discounts.
- LNP rejection assistance.
- Ticket response times when billing is involved.
- Cost savings.
When I used it, it was Level 3 ELS but now they are owned by CenturyLink. Bandwidth has a better response time and is more cost-effective.
Do you think Bandwidth delivers good value for the price?
Yes
Are you happy with Bandwidth's feature set?
Yes
Did Bandwidth live up to sales and marketing promises?
Yes
Did implementation of Bandwidth go as expected?
Yes
Would you buy Bandwidth again?
Yes