Bandwidth Can Save You Money
February 28, 2020

Bandwidth Can Save You Money

Amanda Godfrey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bandwidth

Bandwidth is used by the whole organization for number ordering, toll-free services, call routing, etc. We moved to Bandwidth in a decision for cost savings as being a CLEC can be very costly when considering interconnection charges, trunk charges, etc.
  • Help/support documents (Learning Lab).
  • Constant webinars provided for process improvement.
  • Included in development calls to better the system.
  • Order automation.
  • Competitive pricing and discounts.
  • LNP rejection assistance.
  • Ticket response times when billing is involved.
When I used it, it was Level 3 ELS but now they are owned by CenturyLink. Bandwidth has a better response time and is more cost-effective.

Do you think Bandwidth delivers good value for the price?

Yes

Are you happy with Bandwidth's feature set?

Yes

Did Bandwidth live up to sales and marketing promises?

Yes

Did implementation of Bandwidth go as expected?

Yes

Would you buy Bandwidth again?

Yes

If you are looking to provide phone service without taking on the cost of becoming a CLEC, Bandwidth is a very excellent option. Or scenarios where you need to establish service quickly, using them is a must. They are always open to negotiating costs to you if the proof is there for a discount as well.