TrustRadius Insights
Lack of Third-Party SMS Integration: Some users have expressed frustration with the inability to work with third-party SMS providers, …
Starting at $0.01 per message
View PricingOverview
What is Bandwidth?
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
Recent Reviews
Pricing
Outbound Messaging
$0.01
Cloud
per message
Inbound Calling
$0.01
Cloud
per minute
Outbound Calling
$0.01
Cloud
per minute
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Bandwidth?
Bandwidth provides the power to communicate, making it easy for businesses to add phone calling, text messaging or 9-1-1 connectivity to apps, software and on-premise environments with powerful, enterprise grade APIs. According to the vendor, it provides quality, maximum control, and world class support, and the company has helped some of the biggest brands in business change how the communicate.
Bandwidth Video
Bandwidth offers APIs that power some of the biggest brands' voice, messaging, and 9-1-1 access. No matter what you need, Bandwidth's Communications Platform has you covered. Learn more at https://www.bandwidth.com/
Bandwidth Competitors
Bandwidth Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
The most common users of Bandwidth are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users commonly recommend Voxbone for its quick and supportive service and suggest expanding its coverage to more countries. They also advise being careful with contracts and paying attention to details like 911 fees and setup. Additionally, users mention the need for technical skills in SIP services and recommend calculating channel capacity before canceling.
Users highly recommend Bandwidth for voice and SMS services, praising the company's support team, easy-to-use dashboard tool, and constant improvements. They suggest partnering with Bandwidth and utilizing their support structure. Users find Bandwidth great to work with and recommend using it over other vendors, believing it is considerably better than other carriers in terms of porting and buying new DIDs.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
February 28, 2020
Bandwidth Can Save You Money
Bandwidth is used by the whole organization for number ordering, toll-free services, call routing, etc. We moved to Bandwidth in a decision for cost savings as being a CLEC can be very costly when considering interconnection charges, trunk charges, etc.
- Help/support documents (Learning Lab).
- Constant webinars provided for process improvement.
- Included in development calls to better the system.
- Order automation.
- Competitive pricing and discounts.
- LNP rejection assistance.
- Ticket response times when billing is involved.
- Cost savings.
When I used it, it was Level 3 ELS but now they are owned by CenturyLink. Bandwidth has a better response time and is more cost-effective.