Robust but a bit clunky compared to newer entrants.
April 09, 2013

Robust but a bit clunky compared to newer entrants.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • If you need a rather robust way to manage to-do lists that have multiple responsible parties, Basecamp is great.
  • The conversation/commenting system (especially with attached documents) is fairly clunky and tends to create more confusion among teams who do not share the same physical office.
  • There may be a productivity metric I'm unaware of - otherwise, I think Basecamp was our product of choice because someone influential in IT made it so.
Though I am no longer with the company that used this software, I doubt they will drop the service any time soon after the extensive onboarding experience.
Basecamp isn't poor software. It may be that it's my own impatience that makes me more partial to products like Podio where project management modules can be shaped according to one's needs very easily. Basecamp felt like enterprise software...even after the UI redesign.