Great Asset to our Team! | TrustRadius

Pros and Cons

This product makes it very easy to share and comment on files, images, etc.
Because of the layout of the interface, it really helps enhance the initial brainstorming and design processes.
Because it is hosted online, it is easy to quickly access the system in case we need to quick reference a project in meetings and presentations.

The interface is a little bit hard to navigate for newer users sometimes. It helps if you clearly label and name your projects so it is easier to locate them later.

Return on Investment

We are simplifying our submission process to the development team, which definitely makes them happier as they can spend more of their time focusing on project tasks.

Likelihood to Renew

9

This software has been very helpful in the project management on our team.

Likelihood to Recommend

The format of this software is less formal and more fun, which definitely fits our laid-back team atmosphere better.

Business Processes Supported

We use this software to help manage our mock/design process, as well as lay out the projects before we write product specifications and submit them to the development team to build.

Products Replaced

We added this product to supplement our current project management software.

Alternatives Considered

It was affordable and we were able to use a free version before committing to paying for the software.

Implementation Rating

10

We were able to get our projects up and running very quickly on this software.

Implementation Details / Implementation Partner

Implemented in-house

Training Types Used

Self-taught

Ease of Basecamp Training

This product is extremely easy to learn very quickly.

Support Rating

7

I've never had to use customer support. The software is intuitive enough that it is very easy to pick up and learn immediately.