Real Review of Basecamp
October 26, 2017
Real Review of Basecamp
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Basecamp
We use Basecamp to communicate with a range of subcontractor and to manage workflow both internally and externally. Basecamp was key to our successful growth from revenues of under $500k per year to over $12.5M in a little more than 4 years. With that kind of explosive growth, it's very easy to lose track of how projects are progressing. If this happens clients aren't happy we all know what happens next, they leave.
- Wonderful having all of the information in one platform that is very easy to search and extract exactly what you need
- Great insight into project progress
- Short learning curve
- Flexible
- We had some minor issues with outside vendor employees not understanding how to use the system
- Some outside vendors were slow to adopt but that's not really a Basecamp issue, it's more of a bandwidth issue and willingness to try something new on their part.
- Basecamp did what would have taken several employees many weeks to learn and apply, invaluable.
We tested other products (cannot remember their names) but went with Basecamp because of integration, flexibility, ease of use and ability to manage many different vendors and departments both internal and external.