Why we use BigCommerce
Overall Satisfaction with BigCommerce
We use BigCommerce as our face to the business community. It is our retail store as well as our custom design services.
Pros
- Overall system administration is very easy compared to other platforms
- Help desk is very accessible and knowledgeable
- Very strong cyber security
Cons
- New features are typically very buggy. Could do a better job of testing.
- Advertise new features during conference calls but availability is months away.
- Attract more site visitors
- Increase order value
- Increase request for quotes
$100,000 to $500,000
Integration with shipping easy was very easy, integration with sales and orders was very easy.
Previously developed 2 generations of homegrown systems, but I get tired of the technical maintenance required.


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