Item: BigCommerce
Rating: 9
Author: John/Trudy Allen

Use Cases and Deployment Scope

We use Big Commerce across our entire organization as a part of our online sales. It allows our customers to process orders, check the status of their shipment, and e-mail any questions that they might have.

Pros and Cons

Unlimited number of part numbers and photos for inventory items
Direct processing of credit cards
Discreet customer information
Security compliance included

Inventory item entry is cumbersome and time consuming
Integrated full website would be helpful ie like GoDaddy provides

Return on Investment

Helped with online order processing
Helped streamline online presentation

Approximate Annual eCommerce Revenue

$20,000 to $100,000

Scalability

The costs remain flat regardless of the increase in revenue. Each step in upgrades increases online presence making visibility more pronounced.

BigCommerce Customization

The integrations make it easy for the customer to select a specific online shipping preference. Integration also allows our company to set a variety of payment options through different card processing options.

Likelihood to Recommend

While I think it is suited for small business with limited product lines, I think it is a bit more challenging for businesses that have a more extensive list of products and services.

Good product at a reasonable price

Software Version

Overall Satisfaction with BigCommerce