Excellent Choice for Non-profits
August 07, 2019
Excellent Choice for Non-profits
Score 10 out of 10
Vetted Review
Verified User
Software Version
Plus
Overall Satisfaction with BigCommerce
Our organization uses BigCommerce to promote products and services used within our organization, as well as provide easy donation accessibility across our entire organization. Because our non-profit organization has chapters in various states, with products being drop-shipped to each location, it provides an easy way for us to track inventory and sales.
- Extremely easy to custom the templates with lots of options.
- Provides tremendous amount of "how to" help in the knowledge base, guides, and community.
- Customer service is very responsive, knowledgeable and helpful. Solves the problem the first time, every time.
- Company responds to needs and wants of its users. They provide a place to request needs/wants with the ability for other users to read and respond. Company responds to those issues which of most concern.
- Monthly updates with improvements to the platform.
- No mobile app.
- Ease of use, need to be somewhat tech-savvy.
- Editing interface can be difficult to navigate but that is due to the wide range of options available.
- Streamlined operations.
- Reduced accounting expenses.
- Increased donation amount per donor.
$20,000 to $100,000
Our non-profit organization has the need to integrate with Quickbooks. Four years ago BigCommerce was the only platform available with this option. The integration with Mail Chimp is excellent. Because of the specific way in which we promote within the organization, we are not using social media integration options at this time.