Even us little shops can go big with BigCommerce
November 05, 2020

Even us little shops can go big with BigCommerce

stephen battle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

We use the BigCommerce platform to reach potential customers all over the country. We use the platform all though out the company. For example it is a great tool for keeping track of our inventory and customer base.
  • The support (as with any platform issues will arise). BigCommerce's support is not only responsive but thoroughly engaging when resolving an issue.
  • Ease of use, when we first started we did not have the staff to get things up and running. I recruited my nieces, all in their early teens, to help. They were able to perform the task easily.
  • Gives us a great image. Out of all of our peers we are the only ones that use BigCommerce. Oh boy, what a difference.
  • Being able to edited certain portions of the platform independent from others.
  • Positive: Multiple functions accomplished with a single platform.
  • Positive: Ease of use.
  • Positive: host of recourses online to get by most any obstacle.
I cannot stress more the ease of use, it is easily integrated regardless of product or purpose.
We are able to set things up for our customers, creating a simple experience for them and without making navigation over complicated.
While I can not immediately come up with scenarios where BigCommerce is not suited for, I do believe there are a host where that are perfect, including for inventory management, availbily of partner solutions to any situation, and their ever-adapting changes in e-commerce.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
9
SEO
10
Multi-site management
Not Rated
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
Not Rated