Overall Satisfaction with BigCommerce
BigCommerce is our platform that manages our e-commerce presence in Australia and soon to be in USA. It allows us a professional, easy to use platform for our online store, which allows us to market our brand and provides another avenue of sales for the business. Further to this, it allows us to show our wholesale customers what the RRP can be and helps with the national branding strategy. On top of this, it provides an ability for our customers who don't have a shop close to them stocking our products to be able to buy our products and interact with our business.
- Easy to use web page
- Secure shopping cart
- Specialist advice and support when needed
- More flexibility on the skins of the web pages with regards to minor changes needed
- Better built-in SEO technical services that might normally require an outside coder or webmaster. This is to help those businesses that aren't typical.
- It has allowed us to generate retail sales without having to set up a brick and mortar store.
- Has allowed us to test and measure the products our factory makes
- Has allowed us to improve our products by getting direct market feed-back about our products
We have grown from a start-up manufacturer and BigCommerce has been able to grow their service with us.
I think BigCommerce is a great tool for people who are not webmasters themselves and want to focus on branding and selling rather than coding the perfect site.