World's Number One eCommerce Software
January 04, 2022

World's Number One eCommerce Software

Rakesh Prajapati | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Pro

Overall Satisfaction with BigCommerce

BigCommerce is the main application we use for our business. We have seen many improvements in the past 10 years, BigCommerce is the [world's] best e-commerce solution.
  • High tech
  • User friendly
  • Best customer support
  • Product image on packing slip
  • Gift message on checkout and able to print on packing slip
  • Change default for selection for "My billing address is the same shipping address"
  • Need to fix report due to multi currency purchase
Front designs need to be improved and flexible for all retailers, as we are an online gifting store we need more flexibility on design.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

Overall good, but still need to improve basic stuff. BigCommerce is [an] excellent eCommerce platform.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
9
Branding
7
Mobile storefront
8
Product variations
10
Website integration
7
Visual customization
7
CMS
8
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
9
Promotions & discounts
8
Personalized recommendations
8
SEO
7
Multi-site management
8
Order processing
7
Inventory management
7
Shipping
7
Custom functionality
7