Best CRM for Startup.
September 09, 2025

Best CRM for Startup.

Siddharthan Venugopal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

I recently adopted Bigin CRM for my telecalling team and found it to be very user-friendly and easy to track customer status. Here we have lot of business template which makes easy to use the CRM instantly as soon as you login. Bigin also gives the track of customer interaction in the dashboard which helps us to plan business targets for the month as well helps to maintain the inventory according to it. For startup bigin would be perfect choice for your team.

Pros

  • Ready use template according to the business profile.
  • Mobile app makes calling easy.
  • Instant mail or message can be sent.

Cons

  • Bigin should given us to create individual team and campaign.
  • Bigin should give us track on our tele caller productivity, no of calls made.
  • It's quite useful for small business.
  • Cost or price should be more affordable.
It is a very user friendly.
Customer engagement is low in that crm, but in the beginning, it's very useful.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Best suited for my bulk calling and maintaining customer records according to the business needs.

Bigin by Zoho CRM Feature Ratings

9.7
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
10
Interaction tracking
10
Customer Service & Support ()
Not Rated
Marketing Automation ()
Not Rated
8.0
Task management
8
Reporting
8
8.0
Pipeline visualization
8
Customizable reports
8
8.0
Custom fields
8
9.0
Role-based user permissions
10
Single sign-on capability
8
9.0
Social data
10
Social engagement
8
8.0
Marketing automation
8
10.0
Mobile access
10

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