Well suited for tracking time/expenses and drafting invoices
February 19, 2021

Well suited for tracking time/expenses and drafting invoices

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigTime Software

We use BigTime Software on a companywide basis to track time, expenses, budgets, and to draft and send invoices and proposals to our clients.
  • Highly customizable invoice configuration
  • Powerful reporting capabilities
  • Customizable user permissions structure
  • Easy budget tracking
  • Responsive and helpful onboarding and customer support team
  • The UI is not intuitive
  • Lacks visual representation of budgets (no available graphs or charts)
  • No dedicated proposals or estimates tab; these need to be treated as inactive projects
  • More accurate and accessible budget tracking
  • More streamlined and cleaner invoices
  • More accurate and prompt employee time tracking
  • Harvest
While they have similar capabilities, our main reason for switching to BigTime Software was that Harvest could not reconcile expenses and labor hours into one budget line item, which threw off entire project budgets. In this regard, BigTime Software is more accurate and a much more powerful tool. While it's not as intuitive or aesthetically appealing, BigTime Software is a much better fit for our business.

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It's well suited for any small to midsize professional services company looking to track time and expenses and to draft and send invoices in one central location. The Quickbooks integration is fairly smooth as well.

I would not recommend it for workflow tracking, as there is a gantt chart function but it's relatively clunky and difficult to utilize.