Great system!
Updated December 18, 2014

Great system!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with is being used by our department. We recommend it to our clients to make the AP process more efficient. AP is much quicker to enter and payments are easier to make, especially because it can be done anywhere and at anytime. The system also allows my organization and our clients to be paperless. We advise our vendors to submit their invoices directly to our email address.
  • Address problems - if you ever have any type of issue with the system, small or large, there is a chat feature. Someone is always available during normal business hours to help you and the problem is resolved very quickly.
  • Break out pages of an invoices - if you send a bulk file with multiple invoices, it is extremely easy to break out and choose which pages you'd wish to include with each invoice.
  • Filing - if you ever receive a tax document, statement, or other misc. document not related to an AP invoice, it can be easily filed. The filings can be vendor or company specific.
  • Payment dates - the system gives you the dates when the vendor will receive their payment.
  • Extremely user friendly.
  • Inventory module - you are unable to receive inventory and convert PO's to invoices. You will need to duplicate efforts because you'll need to enter the invoice into to be paid but then you will need to enter into your accounting system to properly receive the inventory.
  • Sync errors - the system is very sensitive and sync errors are common. However, the support staff is always available for help and the errors quickly go away.
  • Slow payment processing - payments aren't processed until the next business day and it takes a couple of days for the vendor to receive payment. Emergency payments can't be made out of the system.
  • Faster AP processing
  • Better customer service because vendors receive an email when a payment is processed.
  • More efficient - spending less time with paper is not good for you if: 1. You have a lot of inventory because you'll be duplicating the process, 2. Make a lot of same-day payments, 3. Do not like paperless systems. is good for you if: 1. Have a lot of routine vendors, especially if they are always asking for status updates, because will send an email when their payment is processed, 2. Manage cash flow, you can see exactly how much will come out of your account on a certain day, 3. Have multiple users that need to view the same info; each person can have their own log in.


It's user friendly, more efficient, and paperless. Support

The chat function is awesome and the response time is so quick!
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
When I did the initial conversion, many of my invoices/vendors duplicated. The support staff went into my vendor list and merged every vendor. They were able to direct me step by step to remove all of the duplicates and were able to ensure that this never happened again. This problem would have been very large and would have taken up a lot of time but it turned into a great learning experience. Reliability