Bill.com is the best AP Automation tool on the market
October 22, 2019

Bill.com is the best AP Automation tool on the market

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Software Version

Enterprise

Overall Satisfaction with Bill.com

We leveraged Bill.com for our Outsourced Accounting clients that wanted to automate the entire AP process as much as possible. We used Bill.com for 50+ clients, and our internal accountant team loved how streamlined the process was. For us, it allowed us to manage all of our clients' AP functions in a single system.
  • Email Inbox for Vendor Invoices allows for more streamlined Procure to Pay cycle
  • Excellent Sync with Sage Intacct allows for enhanced reporting capabilities
  • Approvals are well built allowing for strong audit trails
  • Would love to see posting to GL per transaction for Sage Intacct sync, not just daily
  • Better built phone application for accountant users
  • Support can be lacking at times
  • Great ROI for our consulting business due to being able to more effectively manage more clients.
  • We've seen our clients express happiness due to streamlined approval processes.
Compared to Mineral.tree, Bill.com offers much of the same functionality at a much nice price point. I think Mineral Tree has Bill.com beat with some higher-end features, such as international capabilities, etc. Yet most domestic organizations do not require this advanced functionality, especially at such a high price point. Bill.com is the clear winner.
Bill.com is incredibly easy to set up and use, yet could certainly offer better support. A live desk agent would be very helpful at times for the end-user to have as a resource. That being said, support requests are few and far between as the system is very user-friendly.

Do you think BILL delivers good value for the price?

Yes

Are you happy with BILL's feature set?

Yes

Did BILL live up to sales and marketing promises?

Yes

Did implementation of BILL go as expected?

No

Would you buy BILL again?

Yes

Bill.com is well suited for any organization that is looking for AP automation.