Bill.com

Bill.com Reviews

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Ratings and Reviews
(1-25 of 40)

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Deanna Williamson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I was not involved in the selection process but we implemented Bill.com when the business started in 2013, so we have used it from the beginning. We use QuickBooks Online for our management company bookkeeping but we choose to process payments through Bill.com because it's more efficient and has better features. We definitely do not want to print checks out of our office.
Sura Hart | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal but it's more professional and has more reporting and AR features.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use Ariba, Coupa, Tungsten Network and many more invoice upload websites. Bill.com is a much easier user friendly site than majority of these other sites. Bill.com allows the upload process of invoices to be much simpler than many other sites. It also allows us to connect to our customers account in a few very simple clicks.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Bill does not stack well against it competitors. I believe Sage Intacct Accounts Payable or Purchasing Module would be a lot better used for all Accounts Payable needs. I also believe AvidXchange and Concur would come into a close second due to the fact that the publishers respond with quicker turnaround and are more knowledgeable and does allow ways to customize to your specific organization's process and needs.
Score 1 out of 10
Vetted Review
Verified User
Review Source
We are switching from Bill.com to Tipalti because it is able to handle everything Bill.com cannot and allows our company to quickly scale. Bill.com has had the opposite effect on our company. We could not continue to scale until we decided to stop using their service. It was either change payment systems or hire an accountant just to deal with the manual processes caused by Bill.com.
September 11, 2020

Huge Time and Money Saver!!

JaCoby Marston, CPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I know that QuickBooks Online has the option to directly pay vendors through its software, but I have found that using Bill.com is the best for paying your bills. The biggest difference is Bill.com has the approval requirement before any bill can be paid and you can require that a bill is approved by many different people. Also, I love how easy it is to use. It literally takes only minutes to process a bill and there is no need to worry about processing a check. Bill.com does integrate with QuickBooks.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bill.com's strongest characteristic is that it integrates seamlessly with our GL system. Of the systems that I have used, Bill.com has required the least amount of mental energy ensuring that everything is being processed correctly and that all payments/transactions integrate correctly with our GL system. It has saved countless hours of both frustration and time working through canceling checks, reconciling bank statements, and researching system integration issues. I have yet to encounter a situation where something did not integrate correctly with our GL requiring us to reach out to support or burn energy researching which invoice didn't sync correctly when we complete our month-end close.

As noted previously, the approval workflows are much simpler than other systems I have used which limits Bill.com's ability to scale with an organization. Since implementing, we have largely migrated off of Bill.com as an invoice approval platform and instead use it primarily as a vehicle for initiating payments on all of our vendors. When used in this fashion, Bill.com is by far the easiest system to use.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We looked at software called Connect Booster that would have integrated with another piece of software we use (ConnectWise). We selected Bill.com over Connect Booster because it was much more cost-effective. I wish there was a way to integrate credit card payments as well.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We tried Concur Invoice and it was not user-friendly at all. It was cumbersome, did not sync well with our system, was confusing for our field team to approve, and did not offer payment methods. We were so frustrated, and when we found Bill.com we were so elated. Bill.com solved so many problems for us that Concur could not.
Score 9 out of 10
Vetted Review
Reseller
Review Source
Compared to Mineral.tree, Bill.com offers much of the same functionality at a much nice price point. I think Mineral Tree has Bill.com beat with some higher-end features, such as international capabilities, etc. Yet most domestic organizations do not require this advanced functionality, especially at such a high price point. Bill.com is the clear winner.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Rydoo (formerly Xpenditure)
Previously, we used Rydoo for submitting, approving, and receiving reimbursements. We switched to bill.com after changing our external tax consultants in the US. We still use Rydoo for the submitting and approving part and only use bill.com to receive payment. I admit I find Rydoo easier to use, with a cleaner interface and friendlier brand voice.
Tina Gregory | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Banks and other financial institutions provide electronic bill pay and processing services, but these generally do not provide the embedded approval and security which Bill.com does. Accounting software also enables bill payment, but then requires access to the main accounting system, which Bill.com avoids, so sales management, for example can still review and approve team expense reports without having to sign in to accounting systems. Bill.com supports payment through PayPal as well, which can be very useful when remitting to smaller vendors or those who may not have standard bank relationships.
Bill Aiton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Microsoft Dynamics GP,Microsoft Dynamics SL
These on premise solutions can be hosted in the cloud and the manage the AP function as an integral part of the accounting software solution. Approvals and routing are basic, but can be enhanced by third party products. These are tried and true solutions which many accounts are familiar with and comfortable with. While they are not fully browser enabled, you can expect them to offer functions similar to Bill.com. At lower volumes, they will be more expensive but at higher volumes of transactions, they will be comparable. They require hardware and software in place by the organization and take longer to deploy. Still excellent options.

What is Bill.com?

Bill.com delivers financial process efficiency to small businesses and mid-sized companies through streamlined accounts payable and accounts receivable management. It leverages artificial intelligence (AI) and machine learning to reduce data entry and human error. Bill.com gets more intelligent as it is used, learning user processes and preferences to provide greater control over every aspect of bill management. The modern user interface is designed to deliver greater efficiency, so users can do more in less time. And with support for all types of workflows, Bill.com scales with a business as it grows.

Bill.com Features

  • Supported: AP and AR Automation

Bill.com Integrations

Bill.com Competitors

Bill.com Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Essentials$39per user/per month
Team$49per user/per month
Corporate$69per user/per month
EnterpriseCustom Pricing

Bill.com Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Frequently Asked Questions

What is Bill.com?

Bills.com is a an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

What is Bill.com's best feature?

Reviewers rate Performance highest, with a score of 10.

Who uses Bill.com?

The most common users of Bill.com are from Small Businesses and the Accounting industry.