Item: BILL
Rating: 8
Author: Edison Rose

Overall Satisfaction with Bill.com

Use Cases and Deployment Scope

Bill.com is being utilized in our Finance department. It helps us keep track of vendor payments, retains appropriate documentation, and synchs with our Quickbooks software. It enables an easy and fast approval process through the mobile app.

Pros and Cons

Pros

Ease of use.
Very fast approval times.
Documentation retention.
Synching with accounting software.

Cons

Requested approval due by dates.
Audit logs.

Return on Investment

Quicker response times on bill approval.
Increased accountability of vendor management.
Saves time through accounting software integration.

Alternatives Considered

Any corporate card management software.

Support Rating

Great experience with resolving issues. We experienced a couple of bugs but they were addressed quickly.

Key Insights

Do you think BILL delivers good value for the price?

Yes

Are you happy with BILL's feature set?

Yes

Did BILL live up to sales and marketing promises?

Yes

Did implementation of BILL go as expected?

Yes

Would you buy BILL again?

Yes

Likelihood to Recommend

It is well suited for small businesses to track approval processes for vendor payments. It creates a system of checks and balances with accounts payable and the staff responsible for managing the vendor(s).

Comments

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