Excellent for Reviews
Updated December 04, 2019

Excellent for Reviews

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BirdEye

BirdEye is used at my company by the Customer Service Satisfaction Department and Administrative Department. It has solved the way we know feedback from our customers in an easy way with just once click we send invite for reviews. We have more knowledge now of what is happening with our customers.
  • Fast Software
  • Best Customer Service Satisfaction Software
  • Easy to use
  • Best Statistical Software regarding Reviews and feedback
  • Easy to Manage Social Media Reviews
  • Excellent Customer Service
  • Manage all the Customer Service in a clean way
  • Pricing Field
  • Maybe a more variety of ways to leave review
3 - Marketing, Administrative Assistant, Customer Service Specialist and CEO of the Company.
  • It has specialized the way we received customers reviews
  • It creates a good relationship Customer/ Company
  • It makes our work easy at the moment of collecting feedback
  • It has make a great impact on how customers see us on Google
  • It has bring more customers to our radar.
  • The satisfaction of our customers is the best return we can have and thanks to BirdEye we are able to manage these reviews
  • It has professionalized the way we look at feedbacks from a different perspective
We select BirdEye because it is a software that is really easy to use. It is easy for customers to provide feedback and write how they feel. it is easy to manage.
I believe that for any company BirdEye will be of great use. It is easy to manage, easy to see statistics and easy to know feedback and how your customers feel all the time. It gives you great advance progress of how are you doing and how your company is doing regarding customers satisfaction.