Best Reputation Management product ever! Do not hesitate to try Birdeye!https://www.trustradius.com/consumer-ratings-reviews-softwareBirdEyeUnspecified8351012019-06-15T17:19:11.984Z
June 15, 2019
Best Reputation Management product ever! Do not hesitate to try Birdeye!
Score 10 out of 101
Overall Satisfaction with BirdEye
We use Birdeye for our Reputation Management online. We have tried several other companies in the past and were never satisfied with the results and therefore canceled the service. Within one month of using Birdeye, we have the results we have been looking for! We have received more patient feedback in one month with BirdEye that we have in the past 10 years total. We are hooked!
- More positive reviews.
- Our google rating went to a 5 in the first 2 weeks!
- It has brought in so many new patients due to so many wonderful reviews.
There is no comparison to Birdeye!! We have used 2 other reputation management companies in the past. We always had to ask every patient that came in to please take time to go online and give us a review. That was always met with a "look" from the patient and the staff felt uncomfortable asking. With BirdEye we don't have to do that any longer! They do the work for you, seamlessly and effectively, therefore, making our staff and patients happier.
If you are looking for a better online presence with positive customer reviews, this is your product! BirdEye makes it so easy and your customers can choose to leave feedback at their convenience with a gentle reminder a day or so later. No more asking people face to face to please take the time to give you a review. Your staff is happy and your customers are happier by not being put on the spot.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - In the very beginning we encountered a bug with our software. Once the issue was identified, it was resolved quickly.