Overall Satisfaction with Birdeye
Birdeye is a great platform for helping to grow reviews. The functionality it allows for has really helped to grow the reviews of my clients more effectively than other platforms I've used in the past.
- Onboarding
- Customer Service
- Effectiveness
- Customization
- Despite the training process, the platform can still be somewhat tricky to use. Hard to train other employees on setting up campaigns 100% as the setup process involves multiple areas in the dashboard
- Customer Service
- Texting Functionality
- Reminders
- Helped our clients build trust in their community with more feedback online
- Increased reviews can help our SEO efforts
Birdeye makes the review acquisition process run smoothly once fully set up.
Do you think Birdeye delivers good value for the price?
Yes
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
Yes
Did implementation of Birdeye go as expected?
Yes
Would you buy Birdeye again?
Yes