Growing Reviews Is Paramount, Making Birdeye A Must
May 21, 2022

Growing Reviews Is Paramount, Making Birdeye A Must

Samantha Pando, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

Birdeye is a great platform for helping to grow reviews. The functionality it allows for has really helped to grow the reviews of my clients more effectively than other platforms I've used in the past.
  • Onboarding
  • Customer Service
  • Effectiveness
  • Customization
  • Despite the training process, the platform can still be somewhat tricky to use. Hard to train other employees on setting up campaigns 100% as the setup process involves multiple areas in the dashboard
  • Customer Service
  • Texting Functionality
  • Reminders
  • Helped our clients build trust in their community with more feedback online
  • Increased reviews can help our SEO efforts
Birdeye makes the review acquisition process run smoothly once fully set up.

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

It is suited for any business looking to grow reviews online and has a marketing team. For someone with minimal time, this platform is not for you.