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Eyeing Birdeye? It Works!
March 31, 2023

Eyeing Birdeye? It Works!

Paul Reyes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Birdeye

We use Birdeye for review aggregation and analytics.
  • Gives us reviews from customers
  • Gives us data to analyze how we are serving our customers
  • The website is user-friendly
  • Exporting Spreadsheets is probably the most difficult
  • Positive for sure, gives us tangible stats on how our locations are performing

Do you think Birdeye delivers good value for the price?

Yes

Are you happy with Birdeye's feature set?

Yes

Did Birdeye live up to sales and marketing promises?

Yes

Did implementation of Birdeye go as expected?

Yes

Would you buy Birdeye again?

Yes

I think it really performs well for what we do for our business. As a company that is committed to serving our customers and providing a quality experience, the data analysis we get from Birdeye truly helps us to continue to innovate and grow our business. We can monitor which locations are performing well and keep a pulse through the lens of Birdeye.

Birdeye Support

Very helpful, prompt, informative, and not afraid to do some troubleshooting.

Using Birdeye

A bit of a learning curve, but seamless once you get it!