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A good choice for an MSP
April 30, 2019

A good choice for an MSP

Dan Gospe | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Overall Satisfaction with Bitdefender GravityZone

We are a managed service provider, and provide antivirus to over 2,000 devices using Bit Defender Gravityzone. With it, we are able to assign exception profiles to our clients easily. This normalizes the way we deliver security to our clients, and streamlines our tech's ability to work on virus alerts.
  • Content Control: Internet blocking that covers all browsers. You can set categories of sites to block (social media, pornography), and whitelist/blacklist sites individually as well.
  • Management of client-specific virus profiles is extremely easy.
  • The protection offered by Bit Defender is very good and it's usually at the top of the list of virus software that is considered best in class.
  • Reporting isn't great. It can be difficult to get a good view of what's going on across 2,000 devices.
  • You can't move a computer from one company to another without uninstalling and reinstalling Bitdefender.
  • This solution was a little more expensive than our previous one. It raised AV costs by around 10%.
Bitdefender has better results than most of the others. As to why it won against Kaspersky, it is because the dashboard is easier to manage.
Bitdefender is well suited for managed service providers who have a lot of devices they need to protect. However, you do have to perform manual checks on the dashboard, because the reporting is really not the strong suit. They are working on this, and once in a while, I'll see new reports available. However, I am confident in security, and I love the ability to block internet usage.